Last Updated: September 2026

Welcome to VNS Tour Package. By using our website, contacting us, making an enquiry, or booking any of our services, you agree to the following Terms & Conditions.

Please read these terms carefully before confirming a booking.

1. About Our Services

VNS Tour Package provides and coordinates travel, tourism, pilgrimage and religious service arrangements.

Our services may include:

Tour and travel packages
Cab and local transportation
Airport and railway station pickup and drop
Hotel and accommodation arrangements
Varanasi sightseeing
Ganga boat booking
Ganga Aarti boat booking
Pind Daan in Gaya
Shradh and Pitru-related services
Asthi Visarjan in Varanasi
Narayan Bali Puja
Tripindi Shradh
Nagbali-related religious services
Rudrabhishek
Online Pandit booking
Astrology-related services
Pilgrimage arrangements
Pind Daan and Asthi Visarjan services in Prayagraj as and when available
Other related travel and religious services offered by us from time to time

Services, prices, availability and inclusions may vary depending on the date, location, season and service provider.

2. Booking Confirmation

Sending an enquiry or filling out a form does not automatically confirm a booking.

A booking is considered confirmed only after:

The required details have been received,
Availability has been checked,
The customer has accepted the applicable price and service details, and
The required advance payment has been received, where applicable.

Customers should keep their booking confirmation or payment receipt for future reference.

3. Customer Information

Customers are responsible for providing correct information while making a booking.

This may include:

Name
Mobile number
Travel date
Number of travellers
Pickup/drop location
Hotel details
Puja or religious service requirements
Other information necessary for the requested service

If incorrect information provided by the customer causes additional expenses, delays or changes, those additional costs may be payable by the customer.

4. Advance Payment

Certain services require an advance payment to reserve the vehicle, hotel, boat, Pandit, Puja arrangement or other service.

An advance payment may be used to secure arrangements with third-party service providers.

Once arrangements have been confirmed, the advance may become partly or fully non-refundable according to the applicable cancellation terms.

5. Cancellation and Refund

Cancellation and refund requests are governed by our Refund & Cancellation Policy.

Short-notice cancellations, particularly those made less than 24 hours before the scheduled service or on the same day, may not qualify for a refund of the advance.

Third-party cancellation charges may also apply to hotels, vehicles, boats or other services.

Customers are advised to read the Refund & Cancellation Policy before making a booking.

6. Changes to Bookings

Requests to change the date, time, number of passengers, pickup location, hotel, vehicle, boat or religious service will depend on availability.

Last-minute changes may not always be possible.

If a change results in additional charges from a service provider, those charges may be payable by the customer.

7. Cab and Transportation Services

Vehicle type, seating capacity and availability depend on the vehicle confirmed for the booking.

Customers are expected to follow reasonable instructions from the driver regarding vehicle safety and local regulations.

Extra charges may apply for services outside the originally agreed itinerary, additional waiting time, additional kilometres, parking, tolls or other applicable expenses where these were not included in the agreed package.

Customers should confirm the inclusions and exclusions of their particular booking before travel.

8. Hotel Bookings

Hotel bookings are subject to the hotel’s availability, policies and applicable check-in/check-out rules.

Room category, facilities, meal plans and other inclusions will depend on the booking confirmed with the customer.

Hotel policies regarding identification, additional guests, check-in, cancellation, early departure and other matters may apply separately.

VNS Tour Package cannot guarantee facilities that are controlled directly by the hotel.

9. Boat and Ganga Aarti Bookings

Boat services are subject to availability and local operating conditions.

The type of boat, seating arrangement, duration and inclusions will depend on the booking selected.

Boat operations may be affected by weather, river conditions, government instructions, local restrictions, festivals or other circumstances.

If a boat service cannot operate as planned, we will try to provide a reasonable alternative where possible.

10. Religious and Puja Services

Religious services are arranged according to the customer’s requested ceremony, date and location.

These may include Pind Daan, Shradh, Asthi Visarjan, Narayan Bali, Tripindi Shradh, Nagbali, Rudrabhishek and other Puja services.

Ritual procedures, mantras, customary practices and requirements may vary according to the Pandit, tradition, location and customer’s requirements.

Customers should communicate any specific religious requirements before confirmation so that we can try to arrange the appropriate service.

11. Pandit Booking

When a Pandit is booked through VNS Tour Package, we coordinate the requested service according to the details provided by the customer.

Pandit availability may change due to unforeseen circumstances.

If the originally assigned Pandit becomes unavailable, we may try to arrange another suitable Pandit or an alternative arrangement.

12. Pind Daan and Asthi Visarjan

Pind Daan, Shradh and Asthi Visarjan services involve religious customs and local arrangements.

The exact procedure, materials, location and duration may vary according to the selected service and religious requirements.

Customers should provide accurate information about the service they require before confirmation.

VNS Tour Package facilitates and coordinates the requested arrangements; religious beliefs and the personal spiritual outcome of a ceremony are matters of individual faith and cannot be guaranteed by us.

13. Astrology Services

Astrology services are provided for informational, traditional or spiritual purposes.

Astrological interpretations and guidance are not a guarantee of future events or outcomes.

Customers should make personal, financial, medical, legal or other important decisions independently and should seek appropriate professional advice where necessary.

14. Online Pandit Booking

For online Puja or Pandit services, the customer is responsible for providing accurate contact details and being available at the agreed time.

Technical problems involving the customer’s internet connection, device, electricity supply or third-party communication platform may affect the service.

We will try to reschedule where reasonably possible if the issue can be resolved.

15. Travel Documents and Personal Responsibility

Customers are responsible for carrying their required identification documents, tickets, permits and other documents needed for their journey.

Customers are also responsible for their personal belongings during travel, sightseeing, religious ceremonies and other activities.

VNS Tour Package is not responsible for loss of personal belongings caused by the customer’s failure to keep them secure.

16. Customer Conduct

Customers are expected to behave respectfully toward drivers, Pandits, hotel staff, boat operators, local coordinators and other people involved in the service.

Customers must follow applicable laws, local rules, safety instructions and reasonable instructions given by service providers.

Any illegal, abusive, threatening or seriously inappropriate behaviour may result in termination of the service without refund, subject to applicable circumstances.

17. Third-Party Service Providers

Some services may be provided by independent third-party providers, including:

Hotels
Cab operators
Drivers
Boat operators
Pandits
Local guides
Other travel or religious service providers

Their operational policies may apply to the relevant service.

We will make reasonable efforts to coordinate the service booked by the customer, but services controlled directly by third-party providers may be subject to their availability and operating conditions.

18. Delays and Unforeseen Circumstances

Travel and religious services can sometimes be affected by circumstances outside our reasonable control.

These may include:

Traffic
Weather
Flooding or river conditions
Government restrictions
Road closures
Festival crowds
Railway or flight delays
Natural events
Local restrictions
Strikes
Changes in service-provider availability
Other unforeseen circumstances

We will try to assist with reasonable alternatives where possible, but we cannot guarantee that the original schedule will always remain unchanged.

19. Website Information

We make reasonable efforts to keep information on our website accurate and useful.

However, prices, availability, timings, routes, hotel details, boat availability and other service information may change.

The final service details confirmed with the customer will take priority over general information displayed on the website.

20. Website Content

The text, images, design and other material published on the VNS Tour Package website are intended for general information and service promotion.

Customers should not reproduce, copy, modify or commercially use website content without appropriate permission.

21. Payments and Additional Charges

The customer agrees to pay the amount confirmed for the selected service.

Where applicable, additional expenses such as parking, tolls, extra kilometres, additional waiting, additional persons, room upgrades or other services not included in the original booking may be charged separately.

Any such additional charges should be discussed with the customer wherever reasonably possible before they are incurred.

22. Privacy

Personal information provided by customers is handled according to our Privacy Policy.

By providing information for an enquiry or booking, customers acknowledge that their information may need to be used for arranging the requested service and, where necessary, shared with the relevant service provider.

23. Limitation of Responsibility

VNS Tour Package will make reasonable efforts to provide the services confirmed with the customer.

However, we cannot be held responsible for circumstances that are outside our reasonable control, including actions or failures of independent service providers, weather, traffic, government restrictions, natural events or other unforeseen circumstances.

Nothing in these Terms & Conditions is intended to remove any rights or protections that cannot legally be excluded under applicable law.

24. Acceptance of Terms

By using our website, submitting an enquiry, making a payment or confirming a service with VNS Tour Package, you acknowledge that you have read and accepted these Terms & Conditions.

If you do not agree with these terms, please do not proceed with the booking.

25. Contact Us

For questions regarding bookings, services or these Terms & Conditions, please contact:

VNS Tour Package

Phone / WhatsApp: +91 9555811603

Website: vnstourpackage.com

Location: Varanasi, Uttar Pradesh, India

We will be happy to clarify the applicable terms for your particular booking before confirmation.